Shipping policy
Welcome to House Of SN. We are committed to delivering your orders safely and on time. Please read our shipping policy below before placing an order.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During festive seasons or sale periods, processing may take slightly longer.
Shipping Time
- West Bengal: 2–5 business days
- Rest of India: 4–8 business days
Delivery timelines are estimates and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
- We may offer free shipping on eligible orders during promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable). You can use the tracking details to monitor your shipment.
Delivery
Please ensure that the shipping address and contact number provided during checkout are accurate. House Of SN is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
If delivery attempts fail due to customer unavailability or incorrect details, additional shipping charges may apply for re-dispatch.
Damaged or Missing Items
If you receive a damaged package or an item is missing, please contact us within 48 hours of delivery with your order number and clear photos of the package and product. We will investigate the issue and provide an appropriate resolution.
International Shipping
Currently, House Of SN ships only within India. International shipping is not available at this time.
Contact Us
If you have any questions regarding shipping, feel free to contact us:
House Of SN
Shop No.A122,City Centre 2,Action Area II Rajarhat,Newtown,West Bangal
Phone: +91 7044700381
Email: houseofsn.in@gmail.com
